Shipping policy

We currently ship Australia-wide with the following shipping options:

• Australia-wide Standard Shipping: $10 AUD (2-5 business days)
• Australia-wide Express Shipping: $15 AUD (2-3 business days)

All orders are processed within 1-2 business days, excluding weekends and holidays. Please note that shipping times may vary depending on your location.

Free Shipping

Spend over $99 AUD and enjoy free Australia-wide standard shipping on your order!

New Zealand Orders

• For customers in New Zealand, we offer free international standard shipping on orders over $100 AUD.

Processing Time

• Orders typically ship within 1-3 business days from the time they are placed.
• You will receive a tracking number once your order has shipped.

Customs, Duties, and Taxes

• Please note that customs duties, taxes, and import fees may apply when your package arrives in your country, and these charges are the responsibility of the customer. We recommend checking with your local customs office for more details.

Delivery Times

• Delivery times vary depending on your location. Standard international shipping usually takes between 7-21 business days, but please allow extra time during peak periods or due to customs processing.

If you have any further questions regarding our shipping or need assistance with tracking, please don’t hesitate to contact support@matchasan.com.au.